Welcome to Hotel@Tzaneen

We are delighted to have you with us and trust that your stay will be comfortable, relaxing, and enjoyable. Please find below some important information to assist you during your stay.

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ARRIVALS & DEPARTURES

Check-in from 14H00

Check-out by 10H00

Early check-in and late check-out are subject to availability and may incur additional charges. Kindly enquire at Reception.

RECEPTION HOURS

Reception is open and at your service 24 hours a day

For assistance, You are welcome to call or WhatsApp our friendly reception on 015 307 7534

HOUSEKEEPING

Daily servicing: 08:00 – 17:00. Should you have any special requests, please don’t hesitate to inform reception

Please place your “Do Not Disturb” sign on the door if you prefer not to be disturbed.

DINING

Breakfast: 6:30 – 11:00. Should you be departing earlier, you are welcome to request a breakfast pack with reception the night prior.

Dinner: Crawdaddy’s kitchen is open from 11:00 to 21:00 Monday to Saturday, and 11:00 to 20:00 on Sunday’s

Please confirm mealtimes with Reception upon arrival. Room service is available on request from the restaurant.

WI-FI

Complimentary Wi-Fi is available

Network: Hotel@tzn-Guest

Password: Hotel@Guest

✓ Password copied

SECURITY & SAFETY

For your safety, please ensure your room is locked when unattended

Do not leave valuables unattended

Emergency procedures are displayed in your room, behind the entrance door.

SMOKING POLICY

Please note that we are a non-smoking hotel and therefore no smoking is allowed in the rooms or any of our public areas.

Crawdaddy’s restaurant has a smoking area available.

NOISE POLICY

We kindly request all guests to respect others by keeping noise levels to a minimum, especially after 22:00

LOST AND FOUND

Lost and found properties will be handed over to the reception desk.

LAUNDRY

Please complete the laundry list provided, together with your laundry in the bag provided. This bag is to be found in your wardrobe. Please hand-in your laundry at reception.

Your laundry will be returned the same day.

All laundry is machine washed and tumble dried. Whilst every care is taken, the hotel accepts no responsibility for loss or damage to guests clothing. The use of this facility will be charged to your account according to the current price list applicable.

ADDITIONAL AMENITIES AVAILABLE

Facecloth

Toothpaste and toothbrush

Bar of Soap

Sanitary products

Hairdryer

Baby-Cot

OUR CONTACT INFORMATION

Reception : 015 307 7534

Crawdaddy’s : 015 307 1555

Email enquiries : infotzaneen@hotelsa.co.za

WhatsApp : 076 982 7514

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